We've written these terms to be as plain and readable as possible. No legalese walls. If anything is unclear, reach out — we're happy to explain.
By accessing or using Slate (the "Service"), you agree to be bound by these Terms of Service and all policies incorporated by reference, including our Privacy Policy. If you do not agree, do not use the Service.
These terms apply to all users of Slate, including free-plan users, paid subscribers, enterprise customers, and anyone accessing the Service on behalf of an organisation. Additional terms may apply to enterprise agreements and will be provided separately.
If you are using Slate on behalf of a company or organisation, you represent that you have authority to bind that entity to these terms.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at security@slate.so if you believe your account has been compromised.
You must provide accurate, current, and complete information when creating your account and keep it updated. You may not create accounts to abuse, circumvent limits, or impersonate others.
You must be at least 16 years of age to use Slate. Users in jurisdictions requiring a higher minimum age must meet that requirement. By using the Service, you confirm that you meet the applicable minimum age.
Accounts are personal and non-transferable unless otherwise agreed in writing. You may not share login credentials with others outside your authorised team workspace.
You retain full ownership of everything you create using Slate — scripts, breakdowns, call sheets, crew data, and all other production materials.
Slate does not claim any intellectual property rights over your content. We do not use, sell, or share your content for any purpose other than operating and improving the Service for you.
By uploading content to Slate, you grant us a limited, non-exclusive, revocable licence to store, process, and display your content solely as necessary to provide the Service.
You are solely responsible for ensuring you have the right to upload and process any content you submit — including scripts, documents, and third-party materials. You must not upload content that infringes copyright, violates confidentiality obligations, or contains personally identifiable information without the appropriate consent.
If your account is compromised because you shared your password, used weak credentials, or ignored a security warning — that is on you, not us.
Slate provides security infrastructure, but we cannot protect you from your own actions. You accept full responsibility for any loss, breach, or unauthorised access resulting from: sharing your credentials with others; using a weak or reused password; failing to enable two-factor authentication where offered; using the Service on unsecured or public networks; or ignoring security notices from us.
You are also responsible for the security of any devices used to access Slate. We are not liable for data loss or unauthorised access resulting from a lost, stolen, or compromised device.
If you export or download your data — breakdowns, call sheets, crew information — you become solely responsible for that data once it leaves our platform. We have no control over how exported files are stored, shared, or secured.
We strongly recommend enabling two-factor authentication, using a password manager, and never sharing your login with anyone not covered by your team plan.
You agree to use Slate only for lawful purposes and in accordance with these terms. The following are strictly prohibited:
AI-generated breakdowns, suggestions, and outputs are a starting point. You are responsible for reviewing and verifying everything before use on a production.
Slate uses artificial intelligence to assist with script breakdown, scene tagging, element extraction, and other production tasks. These features are designed to save time, but they are not infallible.
AI-generated outputs may contain errors, omissions, or misclassifications. You must review all AI-generated content before relying on it for production decisions. Slate accepts no liability for losses arising from unreviewed or incorrectly applied AI outputs.
You must not use Slate's AI features to generate content that is defamatory, discriminatory, obscene, or otherwise unlawful. You are solely responsible for the prompts, inputs, and instructions you provide to any AI feature.
We may use aggregated, anonymised usage data to improve AI model performance. We will never use the content of your productions to train our models without your explicit consent.
AI capabilities may change, be limited, or be discontinued at any time. We do not guarantee any specific level of AI accuracy or output quality.
When you use features powered by third-party services, their terms and privacy policies apply alongside ours.
Slate integrates with third-party services including but not limited to: cloud storage providers, weather data APIs, payment processors, authentication services, and AI model providers. These integrations are necessary to deliver the Service.
We are not responsible for the availability, accuracy, security, or practices of any third-party service. If a third-party service experiences an outage, data loss, or breach, our liability to you remains limited as set out in Section 12.
Payments are processed by third-party payment processors. We do not store your full payment card details. Your payment data is governed by the payment processor's own terms and PCI-DSS compliance obligations.
Weather data is sourced from third-party providers and is provided for informational purposes only. You should not make critical production decisions based solely on weather data from Slate.
If you connect third-party accounts or services to Slate, you authorise us to access and use those services on your behalf as necessary to provide the features you have enabled. You may revoke such access at any time from your account settings.
Slate respects the intellectual property rights of others and expects users to do the same. If you believe content on or within our Service infringes your copyright, you may submit a DMCA takedown notice to our designated agent at: legal@slate.so.
A valid DMCA notice must include: (a) a description of the copyrighted work you claim has been infringed; (b) identification of the material you claim is infringing and its location within the Service; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorised; and (e) a statement under penalty of perjury that the information is accurate and you are the rights owner or authorised to act on their behalf.
We will respond to valid DMCA notices promptly. Repeat infringers will have their accounts terminated.
Counter-notices: If you believe your content was removed in error, you may submit a counter-notice. We will restore your content within 10–14 business days unless the complaining party files a court action.
Uploading scripts or screenplays you do not own or have no right to use is a violation of these terms and may infringe copyright law. You represent that you have all necessary rights to upload any content you submit.
You may cancel at any time. You retain access until the end of your current billing period. We do not offer refunds for partial periods.
Slate offers a free plan and paid subscription plans billed monthly or annually as selected at checkout. All fees are in USD unless otherwise stated at the time of purchase.
Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain full access until then.
We do not offer refunds for partial billing periods or for unused time remaining after cancellation. If you believe you have been charged in error, contact us at billing@slate.so within 30 days and we will review your case.
We reserve the right to change our pricing with 30 days' written notice by email. Price changes will not affect your current billing period. Continued use after the notice period constitutes acceptance of the new pricing.
If a payment fails, we will attempt to charge your payment method again. After repeated failures, we may downgrade or suspend your account. You remain responsible for any unpaid amounts.
Enterprise customers may be subject to different billing arrangements as outlined in their separate agreement.
We work hard to keep Slate available, fast, and reliable. However, we do not guarantee uninterrupted or error-free access. We may perform scheduled or emergency maintenance, and may experience downtime beyond our control.
We are not liable for any losses arising from downtime, service interruptions, data unavailability, or delays in processing — regardless of cause.
Enterprise customers may have specific uptime commitments under a separate Service Level Agreement (SLA). Free and Pro plan users are served on a best-effort basis.
We maintain industry-standard security practices. But no system is 100% secure, and we cannot guarantee absolute security.
We implement technical and organisational measures to protect your data, including encryption in transit (TLS), access controls, and regular security assessments.
Despite our efforts, no internet-based service can guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you as required by applicable law, and in any case within 72 hours of becoming aware of the incident.
You are responsible for your own security practices as described in Section 04. We are not liable for breaches resulting from your own negligence, compromised credentials, insecure devices, or actions outside our control.
We retain your data for as long as your account is active. Upon account deletion, your data will be permanently deleted within 30 days, except where we are required to retain it by law.
If you are an enterprise customer with specific data residency, retention, or deletion requirements, these must be agreed in writing as part of your enterprise agreement.
Your content is yours. Everything else — our software, design, AI models, trademarks, and documentation — belongs to Slate.
Slate and all its associated software, design, trademarks, AI models, algorithms, documentation, and content (excluding user content) are the property of Slate and are protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these terms. This licence does not include any right to copy, modify, reverse-engineer, distribute, sublicense, or create derivative works from any part of the Service.
Any feedback, suggestions, or ideas you provide to us may be used by Slate without restriction or compensation to you. You waive any rights you may have in such feedback.
Our total liability for any claim shall not exceed the amount you paid us in the 12 months prior to that claim. Nothing limits our liability for fraud or personal injury caused by our negligence.
To the fullest extent permitted by applicable law, Slate shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or production delays — arising from your use of or inability to use the Service.
We are not liable for: actions or omissions of third-party services; data loss resulting from your own negligence; losses arising from force majeure events including natural disasters, war, cyberattacks on infrastructure, or government action; or losses arising from your reliance on AI-generated outputs without independent verification.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
If you are a consumer under applicable consumer protection law, your statutory rights are not affected by these terms.
We'd rather talk it out. Before filing any formal claim, you agree to contact us first and give us 30 days to resolve the issue.
If you have a dispute with us, please contact us first at legal@slate.so. We commit to responding within 30 days and making a genuine effort to resolve the matter informally.
If informal resolution fails, any dispute, controversy, or claim arising out of or in connection with these terms — including any question about their existence, validity, or termination — shall be referred to and finally resolved by arbitration under the DIAC (Dubai International Arbitration Centre) rules, which are incorporated by reference.
The seat of arbitration shall be Abu Dhabi, UAE. The arbitral tribunal shall consist of one arbitrator.
Notwithstanding the above, either party may seek urgent injunctive or other equitable relief from any court of competent jurisdiction to prevent irreparable harm pending arbitration.
Class actions: You agree to resolve disputes with us on an individual basis only. You waive any right to bring or participate in a class action or representative proceeding against Slate.
Consumers: If you are a consumer resident in a jurisdiction that prohibits mandatory arbitration clauses or class action waivers, the above arbitration provision may not apply to you, and you may have the right to bring a claim in your local courts.
These terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles.
For users located in the European Economic Area or United Kingdom, nothing in these terms affects your rights under applicable local consumer protection or data protection law (including the GDPR).
If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.
You may terminate your account at any time by deleting it from your account settings. All your data will be permanently deleted within 30 days of account deletion, except where retention is required by law.
We reserve the right to suspend or terminate your account immediately if you: violate these terms; engage in fraudulent, abusive, or illegal activity; use the Service in a way that harms other users, third parties, or Slate; or fail to pay amounts owed. We will provide notice where reasonably possible, except where immediate termination is necessary to prevent harm.
Upon termination, your licence to use the Service ends immediately. Any provisions that by their nature should survive termination — including liability limitations, intellectual property rights, and dispute resolution — will continue to apply.
We will notify you by email at least 14 days before any material change takes effect. Your continued use after that date means you accept the new terms.
We may update these Terms of Service from time to time to reflect changes in the law, our business, or our Services. We will notify you of material changes by email to your registered address at least 14 days before they take effect.
If you do not agree with a change, you may terminate your account before the new terms take effect. Continued use of the Service after the effective date constitutes acceptance.
Non-material changes — such as corrections, clarifications, or formatting updates — may be made without notice. The date at the top of this page always reflects when these terms were last updated.
Entire agreement: These terms, together with our Privacy Policy and any enterprise agreement, constitute the entire agreement between you and Slate regarding the Service and supersede any prior agreements.
No waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.
Assignment: We may assign or transfer our rights and obligations under these terms to a successor entity in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our written consent.
Force majeure: We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, war, cyberattacks on infrastructure, government action, or internet outages.
Contact: For any questions about these terms, contact us at legal@slate.so. Our registered address is available upon request.
Legal language shouldn't be a barrier. If something isn't clear, reach out directly and we'll explain it plainly. We will always respond within 30 days.